Can we create a free account to give Prisma a try?
Prisma brings your own data to life but it needs a data connection to do so. This means that to get started with it, we need to set up this connection to your organization’s data source first. Get in touch with us to explore options to get you up and running with a proof-of-concept to evaluate if Prisma is the right tool for you.
How does Prisma connect to our data sources?
Prisma is built on a modular architecture and offers a variety of interfaces to connect to your data sources. Our default interface connects to data in a triple store through a SPARQL endpoint but that’s just one use case. Other interfaces could connect to your data source through a REST or Graph API.
How are Prisma and the data connection protected?
Security is most important to us and Prisma has been built with strong protection of the data connection and data source in mind. Every query from a cloud installation is SSL encrypted. For on-premise installations, Prisma will adhere to your established standards for encryption, security, and protection.
Where are Prisma and the visualizations hosted?
A typical Prisma instance is hosted and maintained by us for you in a highly secure and performant cloud environment. Your data always stays within your own infrastructure and under your full control.
Can we host Prisma ourselves on-premise?
On-premise solutions for high security industries are available. We will support you to install and configure Prisma inside your corporate environment to ensure regulatory compliance.
How can we learn more to decide if Prisma is right for us?
The best way to learn more is to get in touch with us. We’re looking forward to hearing from you and we’re happy to answer all your questions. Based on your needs and expectations, we’ll offer a free and non-binding proposal how Prisma can help you bring your data to life.
What support does Prisma offer to get us up and running?
We will provide you with a dedicated team to set up Prisma in the cloud or support you with the installation on premise. Our team will connect Prisma to your data sources and implement all customizations to make Prisma fit your requirements. Additionally, we offer training and support services for your users on demand.
Do you offer service level agreements for security and uptime?
Yes, we’re happy to work with you to define a service level agreement that complies with your needs in terms of security, guaranteed uptime, support response times, etc.
How can we purchase Prisma and at what costs?
After agreeing on the requirements for your custom implementation, we will form a contract for the one-time setup fee and recurring yearly service fee.